Camrivox announces support for Polycom Version 5 Firmware Oct. 16, 2013


Camrivox announces support for Polycom Version 5 Firmware

Cambridge, UK - Camrivox, a Unified Communications innovator and developer of Computer Telephony Integration (CTI) software announces the general availability of Flexor CTI for CRM 2.1.122 supporting Polycom Version 5 Firmware.

This new version of Flexor ships with the latest integration software for Polycom which supports the latest firmware releases from Polycom.

"Changes to the Polycom device API were introduced when Polycom released version 5 of their firmware, specifically for VVX handsets. As a consequence we needed to act quickly to ensure that customers did not lose functionality." explained James Green, Chief Software Architect for Camrivox. "I am happy to report that the integration was releases in record time."

“Keeping pace with changes in Operating Systems, Browsers, Device APIs and CRM APIs is a constant challenge for a sophisticated integration product like Flexor.  By delivering this enhanced Device integration in such a short timescale, our developers have again proved our commitment to the ongoing development of the product.” said Jon Huxley, Director for Camrivox. “This enhanced Device integration complements the new features that we have been adding to Flexor over the past few months that deliver additional productivity gains for our customers. Customers will see yet more features that will enhance their workgroup productivity throughout the rest of 2013 and beyond.”

Flexor CTI is available for a growing range of on-demand CRM applications including Microsoft Dynamics CRM, Salesforce and NetSuite, and is also available for Microsoft Outlook.

For your free trial license for Outlook or any of the supported CRMs, please visit, where you can create a user account to download the Flexor software of your choice.

About Camrivox

Camrivox offers customers simple and effective Telephony Integration with CRM. The company has pioneered the development and delivery of Flexor Software, greatly simplifying CRM Telephony Integration that has traditionally relied upon large investments in infrastructure, hardware and support staff. With Flexor Software uniquely delivered and supported at the PC level, companies can bypass this resource-laden route, improving business processes and increasing customer satisfaction. Camrivox, founded in 2005, is headquartered in Cambridge, UK. For more information, and a free trial license of Flexor CTI, see

All names, products, and services mentioned herein are the trademarks or registered trademarks of their respective organizations and are the sole property of their respective owners. Camrivox and Flexor are trademarks of CTI-CRM Limited.

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Phone: +44 1223 750050

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