Camrivox releases Contact Send Oct. 12, 2012

 

Camrivox releases Contact Send


Cambridge, UK - Camrivox, a Unified Communications innovator and developer of Computer Telephony Integration (CTI) software announces the release of Contact Send for its Flexor™ CTI family of products enabling customers to collaborate internally even more effectively and boosting user productivity further.

"Contact Push is an excellent productivity feature that allows users to deliver contact records from the CRM to a colleague's screen before transferring a call. It is also designed to be used when asking a colleague via chat for assistance in dealing with a customer." said Jon Huxley, Director for Camrivox. "Flexor is designed to enable users to handle calls quickly and effectively to enhance customer service and customer retention. Contact Push is another feature that sets us apart from the competition.

"Contact Push enables existing Flexor users to send CRM contact information via the chat interface to their colleagues and pop the information directly to their screen." said James Green, Chief Software Architect for Camrivox. "This latest enhancement to the product reinforces Flexor as the market leader in hosted Unified Communications. We also have plans to extend the collaborative interface further and customers will see more UC tools integrated within the product in the near future."

Flexor CTI is available for a growing range of on-demand CRM applications including Microsoft Dynamics CRM, Salesforce and NetSuite, and is also available for Microsoft Outlook. 

For your free trial license for Outlook or any of the supported CRMs, please visit www.camrivox.com, where you can create a user account to download the Flexor software of your choice.


About Camrivox

Camrivox offers customers simple and effective Telephony Integration with CRM. The company has pioneered the development and delivery of Flexor Software, greatly simplifying CRM Telephony Integration that has traditionally relied upon large investments in infrastructure, hardware and support staff. With Flexor Software uniquely delivered and supported at the PC level, companies can bypass this resource-laden route, improving business processes and increasing customer satisfaction. Camrivox, founded in 2005, is headquartered in Cambridge, UK. For more information, and a free trial license of Flexor CTI, see www.camrivox.com.

All names, products, and services mentioned herein are the trademarks or registered trademarks of their respective organizations and are the sole property of their respective owners. Camrivox and Flexor are trademarks of CTI-CRM Limited.

Press Contacts

Nick Aldridge
Phone: +44 1223 750050
info@camrivox.com 
www.camrivox.com


 

 

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