Camrivox launches Flexor CTI for Microsoft Dynamics™ CRM 2011 June 8, 2011

 

Camrivox launches Flexor CTI for Microsoft Dynamics™ CRM 2011

Epping, UK - Camrivox, a Unified Communications innovator and developer of Computer Telephony Integration (CTI) software today announced the availabilty of Flexor CTI for Microsoft Dynamics™ CRM 2011. This new application plug-in enables users of the market-leading customer relationship management platform to dial calls and screen pop directly from within the CRM with a host of devices including snom and Polycom VoIP handsets, Asterisk telephone systems, Skype and Tapi compliant telephone systems and devices. Flexor also includes Activity History logging, Peer Presence and Chat to enable users to collaborate more effectively regardless of their geographic location.

"This new CRM integration builds on our existing Microsoft Dynamics™ CRM 4.0 integration and includes a number of enhancements that we believe customers will find invaluable." said Jonathan Custance, CTO for Camrivox. "Not only has the installation procedure been greatly simplified but also the integration is far more extensive than with Microsoft Dynamics™ CRM 4.0."

“This release is in line with our commitment to provide customers with timely software updates to support the latest technologies.” said Jon Huxley, Director for Camrivox. “The integration with Microsoft Dynamics CRM 2011 supports both the hosted and on-premise versions of Microsoft Dynamics 2011 and supports all authentication methods.”

About Flexor

Flexor CTI is available for a growing range of cloud based and on-premise CRM applications including Microsoft Dynamics™ CRM 4.0, Microsoft Dynamics™ CRM 2011, Salesforce and NetSuite, and is also available for Microsoft Outlook.

For your free trial license for Flexor CTI for Outlook or any of the supported CRMs, please visit www.camrivox.com, where you can create a user account to download the Flexor software of your choice.

About Camrivox

Camrivox offers customers simple and effective Telephony Integration with CRM. The company has pioneered the development and delivery of Flexor Software, greatly simplifying CRM Telephony Integration that has traditionally relied upon large investments in infrastructure, hardware and support staff. With Flexor Software uniquely delivered and supported at the PC level, companies can bypass this resource-laden route, improving business processes and increasing customer satisfaction. Camrivox, founded in 2005, is headquartered in Epping, UK. For more information, and a free trial license of Flexor CTI, see www.camrivox.com.

All names, products, and services mentioned herein are the trademarks or registered trademarks of their respective organizations and are the sole property of their respective owners. Camrivox and Flexor are trademarks of CTI-CRM Limited.

Press Contacts

Jon Huxley
Phone: +44 1223 750050
info@camrivox.com 
www.camrivox.com

CTI for CRM click to buy buttonCTI for Outlook click to download button