XMPP Warning appears in Flexor
indicates your firewall (or some element of your network
security or network topology such as multiple Internet
blocking connections to our hosted presence server.
This should not stop
click to dial and record pop working but it means you cannot see the
status of your other Flexor users in the Flexor OnScreen window.
Flexor software that is running on your PC's uses jabber / xmpp
which uses TCP ports
5222,5223,5269,5298 to communicate with our hosted presence
allow traffic on these ports through your firewall. Opening up these
ports should not affect any other applications. In particular it has been
reported that Kaspersky
blocks the Presence updates.
access to and from these ports for the following servers;
betaxmpp.camrivox.com, alphaxmpp.camrivox.com and
Once you have made changes to firewalls, or other security software,
please exit and restart Flexor to refresh the connection.
Please also use the Processes tab of Windows Task Manager to check
that only one instance of Flexor is running.
also make sure each Flexor user is logging into Flexor with
their own Flexor user ID.
If you share Flexor user ID's the Presence features will not
to FAQ index.