Flexor CTI for Outlook - Journal entries

Description of Reported Problem

Outlook records Journal entries in whole units i.e. minutes. 

Please see the screen shot  of the Journal View in Outlook below:

Outlook journal entries screen shot

Also see the following Journal entry screen shot.

Outlook journal entry screen shot

By default Outlook records in whole units not including seconds, and rounds down to the last minute. So if a call was 30 seconds it will show as 0 minutes. 



There is currently no workaround for this behaviour in Outlook.

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