Flexor CTI - Troubleshooting step by step guide

Step 1 - is Flexor available in Outlook

Sometimes Flexor CTI does not behave as expected. Camrivox has worked hard to ensure its software installs and works without problem. However, on occasion, problems occur, if you find that the Camrivox Flexor Options does not appear under Outlook's Tools menu please follow the 5 step check-list below.

Is the Outlook Addin Working? Right click on a contact in Outlook, do you get the Call with Flexor Option? Please click here to see an example of this in the guide.

Please click on the appropriate link below.

Yes the call with Flexor option is available 
No the call with Flexor option is not available
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