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Camrivox NetSuite CTI Guide (English)


Please note there is now a newer Flexor NetSuite integration available from Camrivox that also supports Chrome and Firefox. Camrivox recommends using the new SuiteTalk integration in preference to the older Suite bundle method. Please refer to the user guide for SuiteTalk here. If you use the new SuiteTalk integration there is no need to use the Suite bundle method described below. If you are not sure which to use, please contact support.

Welcome to the documentation for the NetSuite Suite bundle CTI plug-in for the Camrivox Flexor Manager for Internet Explorer. This document is structured into a number of chapters. The Introduction chapter provides background to familiarise the user with NetSuite CTI. 

Before you begin, your NetSuite administrator must have configured your NetSuite account for use with this software. If you are unsure whether or not this has been done, please check.

This guide has been retained for any users of the old Suite bundle method of integration.

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