User GuidesBack to Flexor Software User Guides
When you open the Asterisk server configuration
window, you are presented with a list of servers that Flexor Manager
has details for. Initially, this list will be empty:
List of Asterisk servers - none known
To add a new server, Click on the "Add Server" button. This will open a window for you to enter the details of your server. These details should have been given to you by whoever looks after your telephone system.
Entering details of a new Asterisk server
Enter the information you have in the window and click the "Connect" button. You should see the status change to "Logged In", and then the window will close automatically. If the status changes to "Could not connect to server", check that you have entered the values in the Address and Port fields correctly, and have got the "Connect to server using SSL" box ticked only if necessary. If the status changes to "Could not log in to server", then check that you have entered the username and password correctly.
If you are still unable to get the status to "Logged in" once you are sure that you have entered the server details you were given correctly, you should contact whoever gave you the server details for assistance.
Once you have added your server successfully, it will be shown in the list of available servers:
Asterisk server successfully added
It is possible to have more than one Asteriek server configured in Flexor Manager. The availability of each server is regularly monitored and reported in the available servers window. Here, two servers are configured, but one of them is not currently available:
The server at 10.0.0.146 is not working at the moment!
When you have finished configuring the server or servers, click the "Close" button to close the window. Flexor Manager will automatically start scanning all of the known servers for extensions.
If you exit Flexor Manager, it will only retain information about servers which you have used to connect devices to. Information about any server that you configure to scan for extensions, but which you do not attach to for a particular extension will be lost when you exit.
You can remove a configured server from the list by clicking to select it and then clicking the "Remove Server" button.
Removing a configured server
You can only remove a server from the list if you have no Asterisk-connected phones added to Flexor Manager. If you try to remove a server that is currently being used by one or more Asterisk devices, you will get the following message:
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